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How to reopen a ticket

HR Duo System Guide

How to reopen a ticket

Owned by Deirdre Treacy
May 09, 2024
https://vimeo.com/hrduo/reopenaticket

Instructions

  1. Go to Tickets 

  2. Click on the eye icon beside the ticket to view

  3. Choose Open from the dropdown menu

  4. Press Change Status

For more information please submit a ticket on https://my.hrduo.com or on your HR Duo Go App and one of the support team will get back to you.