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How to raise a ticket (Desktop)

HR Duo System Guide

How to raise a ticket (Desktop)

Owned by Deirdre Treacy
Apr 18, 2024
1 min read
https://vimeo.com/hrduo/raiseaticketdesktop?share=copy

Instructions

  1. Click on the Tickets icon located on the bottom right of the screen

  2. Select Add Ticket

  3. Add a title to your ticket 

  4. Write a short summary of your query in the description box 

  5. Choose a category of issue

  6. Add a file if necessary

  7. Press Submit

  8. Click the eye icon to view information about the ticket

For more information please submit a ticket on https://my.hrduo.com or on your HR Duo Go App and one of the support team will get back to you.