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How to Reset a Password

HR Duo System Guide

How to Reset a Password

Summary: If an employee forgets their password, their manager will be able to resend a new password to allow the employee to login. Managers will need to have the relevant permissions to reset a password.

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 Instructions

  1. Go to Manager > Staff > Choose relevant employee.

  2. Click on Reset Password on the main page. An Email should be received instantly.

 

 

For more information please submit a ticket on https://my.hrduo.com or on your HR Duo Go App and one of the support team will get back to you.