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How to raise tickets

HR Duo System Guide

How to raise tickets

Owned by Deirdre Treacy
Last updated: Oct 19, 2023
1 min read
https://vimeo.com/hrduo/howtoraisetickets

Instructions

  1. Log in to HR Duo Go App

  2. Click on your Profile Icon on the right hand corner

  3. Select Ticket

  4. Click Add Ticket

  5. Add a title to your ticket

  6. Write a short summary of the issue you have

  7. Choose the correct category of issue

  8. Add any additional members to your ticket

  9. Press Submit

For more information please submit a ticket on https://my.hrduo.com or on your HR Duo Go App and one of the support team will get back to you.